Meranews, Gandhinagar: Now filing a police complaint will be on the tip of your finger.

Moving a step toward paperless administration and digitization, the Gujarat police on Wednesday inaugurated their ‘citizen portal services’ under E GujCOP, an integration of information technology systems in the home department and police functioning.

A common man is always afraid to visit the police station even the police administration admits that. The Citizen’s portal will initially provide 16 citizen-centric services to the users to file online, where the physical presence for police complaints will be eliminated. In the future, the E GujCOP services will be extended to a total of 120 services for ease of filing complaining without visiting the police station.

The E GujCop is an integration of IT systems in the police administration. Initially, the E GujCOP will avail 16 of its services in an online format. The services includes online applications for crime complaints, theft, missing persons, registration of senior citizens, registration of vehicle drivers, house-help registration, registration of tenant along with others.

Moreover, they would also be able to apply online for the No Objection Certificates (NOC); police verification certificates; avail copies of the First Information Report (FIR); browse for missing relatives; information regarding their stolen goods, wanted criminals and unclaimed dead bodies. Besides they can also avail the status of their applications.

Earlier, the complainant had to physically approach the concerned police stations for the above mentioned issues.

“The new initiative will give several benefits to the citizens. Through ‘Citizen Portal Service’ citizens can request police services online as well. Citizens can access details of missing persons as well as details of stolen vehicles. They can view the progress of their cases online and download important forms and certificates,” said Pramod Kumar, Director General of Police (DGP) (armed unit). He also added that citizens can apply for various permissions like verification, licenses and view progress of their applications online.

Talking to meranew.in, Additional Director General of Police (ADGP)(technical devices), Sanjay Shreevastav said, “Through this portal, human interactions will be minimized. In the coming days, we will also be including a horde of services in the e-services like liquor for health licensing, weapons licenses among many others. The E-GujCOP is a very high end secure system with encryption technology. The user’s information will remain secured with the digital encryption.”

E GujCop is an integration of IT systems in the working of the home department which was started by the then Gujarat Chief Minister, Narendra Modi in 2013. It is a big initiative in terms of scale. It has a wide coverage, available at over thousands of locations including hundreds of police stations. According to the government, the project improved transparency and better efficiency and eliminated duplication of records, saving a lot of time. The project also enabled fingerprint identification.